Things Just Vanish!

Like the last few days. Like that paperwork we looked over at breakfast about the new homeowner's policy. Where the heck did that go!?
Yesterday, Chuck bowled while I kept a heating pad on my back. I thought I could actually go to the store and purchase fireplace logs myself! Oh, I can purchase them, I just can't pick them up and put them in the truck. Well, I can put them in the truck, but that leads to (at the least) heating pads or (worst case) cortisone injections. Heating pad is working out the issue fairly well.
And so, another week with the worlds best system. We had a meeting last week, and everything half of us were told was wrong. See, even if we are One Big Happy Family, some of us do things one way, some another. Group specific policies, state mandates to be followed, etc. Yet some still suffer under the illusion that a claim is a claim is a claim, and that just anyone can answer the phone when a member calls in with a problem. Well, anyone can answer the phone......